Most super fund members were unaware they could make an insurance claim through their superannuation fund following a serious injury or illness, a survey by the firm found.
Trilby Misso said 83 per cent of respondents did not realise they could be entitled to payment through TPD insurance via their super fund.
Trilby Misso general manager Michael Broughton said it highlighted the need to engage members on TPD insurance.
"A claim may be made if you are unable to work in gainful employment in which you are reasonably qualified by education, training or experience as a result of an injury or illness," he said.
Most super funds have some form on TPD cover with varying terms and conditions.
The insurance company has joined this year’s awards as a principal partner.
The $135 billion fund has transitioned away from TAL Life Insurance following an “extensive tender process”.
The $80 billion fund is facing legal action over allegedly signing up new members to income protection insurance by default without active member consent.
In a Senate submission, the Financial Services Council has once again called for further clarification that the government will assess the consumer outcomes of group insurance against the enshrined objective of superannuation.