POWERED BY MOMENTUM MEDIA
MetLife launches digital claims tracker with MTAA Super
A newly-developed digital claims tracker will complement MetLife’s existing claims team and provide increased clarity and efficiency for clients looking to track the progress of claims, according to its AVP customer strategy and innovation.
MetLife Australia has launched its new digital technology in conjunction with MTAA Super across desktop, mobile and tablet devices, to expand claimants’ ability to track claims in real time.
MetLife AVP customer strategy and innovation, Jeremy Simmons, said: “While clarity and efficiency are key benefits of the digital claims tracker, it’s ultimately about providing choice”.
“Many claimants are going through difficult times, and what came through strongly when we tested the digital claims tracker was the value they place on being able to keep up to speed with their claims process,” he said.
MetLife would look to roll out enhancements to the initial offering including SMS alerts in the coming months.
Recommended for you
The insurance company has joined this year’s awards as a principal partner.
The $135 billion fund has transitioned away from TAL Life Insurance following an “extensive tender process”.
The $80 billion fund is facing legal action over allegedly signing up new members to income protection insurance by default without active member consent.
In a Senate submission, the Financial Services Council has once again called for further clarification that the government will assess the consumer outcomes of group insurance against the enshrined objective of superannuation.
TOP PERFORMING FUNDS
ACS FIXED INT - AUSTRALIA/GLOBAL BOND
Fund name
3y(%)pa
1
Spire Oaktree Opportunities XI Second Close
36.43 3 y p.a(%)
2
Spire Oaktree Opportunities XI First Close USD
35.08 3 y p.a(%)
3
DomaCom Lot 21 Chellaston Road Munno Para West SA 5115 Australia
32.71 3 y p.a(%)
4
Fidante Credit Suisse Global Private Equity
30.61 3 y p.a(%)
5
Global X GlobalX FANG+ ETF
27.64 3 y p.a(%)
