POWERED BY MOMENTUM MEDIA
Rest’s virtual assistant integrated with Google Home
Rest has announced the integration of its online virtual assistant, Roger, into Google Home, in a bid to evolve service and help members connect to the fund.
The virtual assistant had been helping members who visit the Rest website and app, and would now be able to provide spoken responses to members’ commonly asked questions through Google Home.
Rest general manager of customer service, Beth Parkin, said Roger could respond to 96 per cent of questions posed to it online, and was expected to carry the same success rate through to the Google Home integration.
Since its launch, Roger had answered over 300,000 questions and its artificial intelligence capabilities would help it continue to learn over time.
“We are committed to making it easier for our members to communicate with us – now, this can be as simple as saying ‘Ok Google, Talk to Rest super’,” said Parkin.
Recommended for you
The fund has hired a former ART executive as its new head of group strategy.
The sovereign wealth fund has revealed six internal hires to support the execution of key strategies.
The fund has announced the departure of a second senior executive in as many months, with its chief member officer to finish up mid-December.
The $89 billion fund has announced a new leadership role within its private markets team.
TOP PERFORMING FUNDS
ACS FIXED INT - AUSTRALIA/GLOBAL BOND
Fund name
3y(%)pa
1
Spire Oaktree Opportunities XI Second Close
61.07 3 y p.a(%)
2
Spire Oaktree Opportunities XI First Close USD
59.21 3 y p.a(%)
3
DomaCom Lot 21 Chellaston Road Munno Para West SA 5115 Australia
31.56 3 y p.a(%)
4
Fidante Credit Suisse Global Private Equity
31.06 3 y p.a(%)
5
DomaCom 4/27 Crombie Avenue Bundall QLD 4217 Australia
26.81 3 y p.a(%)
