Energy Super has launched a mobile website that will allow members to switch their investment options on their phone.
The new website, m.energysuper.com.au, will also allow users to update their membership details, opt-in to electronic communication, register for seminars and webinars, and make appointments for single-issue advice.
Energy Super chief executive Robyn Petrou said the mobile website was developed through collaboration with digital marketing agency Spark Green, utilising the software of Financial Synergy.
"The new mobile website is just one of the moves we're taking to upgrade employer, member and advice services, in turn improving members' interaction with the fund," Petrou said.
The website will also give members the ability to view their investment performance, access a salary sacrifice calculator, download transaction history, identify BPay biller details and view their insurance online.
The Energy Super mobile website will be compatible with all of the major smartphone platforms, including iPhone, Blackberry, Windows7 and Android.
Spark Green joint managing director Sharon Nelson said superannuation members want the same amount of fund interaction through smartphones as they would expect with a major bank or financial institution.
She also moved to allay member concerns about the security of the online website.
"The site uses SSL encryption like that of the major banks so we're confident members' account information will reach them efficiently and securely when they need it most," Nelson said.
The fund has unveiled reforms to streamline death benefit payments, cut processing times, and reduce complexity.
A ratings firm has placed more prominence on governance in its fund ratings, highlighting that it’s not just about how much money a fund makes today, but whether the people running it are trustworthy, disciplined, and able to deliver for members in the future.
AMP has reached an agreement in principle to settle a landmark class action over fees charged to members of its superannuation funds, with $120 million earmarked for affected members.
Australia’s second-largest super fund is prioritising impact investing with a $2 billion commitment, targeting assets that deliver a combination of financial, social, and environmental outcomes.