IFAA starts SuperStream processing

25 November 2014
| By Malavika Santhebennur |
image
image
expand image

Brisbane-based Independent Fund Administrators and Advisers announced it has started processing SuperStream files received from the Westpac gateway.

Supported by Financial Synergy's Acurity platform, IFAA said it has processed over $500,000 in employer contributions to date, although it has run into a few glitches and processing mismatch problems.

Managing director Neil Harvey said a few factors resulted in exceptions and processing mismatches like member name changes due to marriage, and some items needing more investigation.

Financial Synergy CEO Stephen Mackley said: "We knew there would be a fundamental shift from having pure processing roles to knowledge workers responsible for investigating and resolving exceptions."

He said he wanted his platform to process most of the transactions directly, with support administrators then looking after exceptions.

Read more about:

AUTHOR

Recommended for you

sub-bgsidebar subscription

Never miss the latest developments in Super Review! Anytime, Anywhere!

Grant Banner

From my perspective, 40- 50% of people are likely going to be deeply unhappy about how long they actually live. ...

1 year 3 months ago
Kevin Gorman

Super director remuneration ...

1 year 3 months ago
Anthony Asher

No doubt true, but most of it is still because over 45’s have been upgrading their houses with 30 year mortgages. Money ...

1 year 3 months ago

In what is being called a coordinated cyber attack, a number of Australia’s largest superannuation funds have suffered a breach with thousands of user accounts compromise...

10 hours ago

Donald Trump’s tariff blitz has shaken global markets, fuelling uncertainty over trade retaliation, recession, and economic fallout, while Australia, though bruised, esca...

11 hours 47 minutes ago

Shadow treasurer Angus Taylor has vowed to slash red tape and introduce a suite of financial services reforms aimed at transforming Australia into a leading financial hub...

1 day 11 hours ago

TOP PERFORMING FUNDS