Cultural and structural issues are hampering Indigenous people’s ability to engage with superannuation funds, especially when it comes to meeting identification requirements.
A report by the Indigenous Super Summit 2019 said meeting basic identification requirements of super funds – such as a driver’s license of passport – was a key obstacle for Indigenous members needing to access information about their fund and/or process claims.
It also noted that other challenges included:
Australian Institute of Superannuation Trustees (AIST) chief executive, Eva Scheerlinck, said the industry and regulators were working towards standardised identification requirements and binding death nomination forms, but more needed to be done to improve outcomes and achieve consistency across the industry.
“While super fund representatives are working with regulators on an industry approach to some of the bureaucratic issues, there is also a need for greater collaboration between funds and services providers, such as financial counsellors,” she said.
Future Group is set to take on nearly $1 billion in funds under management (FUM) and welcome more than 100,000 new members following two significant successor fund transfers.
Insignia’s Master Trust business suffered a 1.9 per cent dip in FUA in the third quarter, amid total net outflows of $1.8 billion.
While the Liberal senator has accused super funds of locking everyday Australians out of the housing market, industry advocates say the Coalition’s policy would only push home ownership further out of reach.
Australia’s largest superannuation fund has confirmed all members who had funds stolen during the recent cyber fraud crime have been reimbursed.