NGS Super has expanded its online service, with the launch of a smartphone app, eStatements and new website as more members use digital and online assets.
The app comes with updates directly to the member's app mailbox, a superannuation information section, and the latest investment performance information.
It also comes with the latest news, blogs, and industry and CEO updates.
"In the last two years we've experienced an increase in member interaction and engagement across many of our social media platforms and a strong demand for electronic versus traditional mail," NGS Super CEO Anthony Rodwell-Ball said.
The super fund has grown its social media engagement, with Facebook likes up by 68 per cent, Twitter followers up by 84 per cent and total blog views up by 64 per cent.
The fund's next step is in the app is to allow members to login directly to their personal account details.
As the Australian financial landscape faces increasing scrutiny from regulators, superannuation fund leaders are doubling down on their support for private markets, arguing these investments are not just necessary but critical for long-term financial stability.
Australian Retirement Trust (ART) is leaning on its private asset allocation to help shield members from ongoing market volatility, as its chief economist stresses the importance of long-term thinking and diversification.
AustralianSuper is poised to cement its leadership in the superannuation landscape over the next five years, with fresh research forecasting a sharp shift in the sector’s power dynamics.
The Reserve Bank of Australia (RBA) has warned that significant liquidity pressures could arise in the superannuation sector if multiple risks materialise at once, potentially amplifying shocks in the financial system.