Prime Super has been named the inaugural winner of the Roy Morgan Research Customer Satisfaction Awards.
The awards are intended to measure how satisfied business consumers are in terms of their relationship with their superannuation fund.
Commenting on the fund's achievement in being named the inaugural winner, Prime Super chief executive Lachlan Baird said the fund had worked hard at being an entity with which it was easy to do business.
He paid particular tribute to Prime Super's regional managers.
"Our team of RMs individually travel on average some 45,000 kilometres each year to provide personal support to our employers when they need it," he said.
The profit-to-member super funds are officially operating as a merged entity, set to serve over half a million members.
Super Review announced 21 winners at the annual Super Fund of the Year Awards, including the recipient of the prestigious Fund of the Year Award.
A research firm has given UniSuper a glowing review, praising its strong leadership and “compact team”, as well as its “creditable governance” structure.
Assistant Treasurer Stephen Jones has defended the government’s plan to modestly cut tax concessions for Australia’s wealthiest superannuation accounts, saying it is a “fairer outcome”.