POWERED BY MOMENTUM MEDIA
QSuper on top for recommendations
QSuper has been announced as Australia’s most recommended superannuation brand by the 2018 Superannuation Consumer Loyalty and Recommendation Study for the second year running, after recently opening its doors to anyone who wanted to become a member.
QSuper received the highest score of 35 per cent, far outstripping the next highest of negative three per cent. The industry as a whole was scored at an average of negative 12 per cent.
Almost half of QSuper’s respondents were promoters for the fund, which it said was “a testament to their consistent high performance across the board in an industry known for low customer involvement”.
Christopher Roberts, managing director of Engaged Strategy, which conducted the study, said QSuper’s result was particularly important given that 23 per cent of all respondents said they chose their super brand based on personal recommendations.
“What these results mean is that QSuper is in a stronger position than their competition to leverage the power of word-of-mouth to drive sustainable organisational growth. This is pivotal now everyone is able to join QSuper,” he said.
The study involved more than 1,700 participants who were surveyed using the Net Promoter Score framework alongside customer experience, loyalty and brand metrics.
Recommended for you
Australia’s largest superannuation fund has confirmed all members who had funds stolen during the recent cyber fraud crime have been reimbursed.
As institutional investors grapple with shifting sentiment towards US equities and fresh uncertainty surrounding tariffs, Australia’s Aware Super is sticking to a disciplined, diversified playbook.
Market volatility continued to weigh on fund returns last month, with persistent uncertainty making it difficult to pinpoint how returns will fare in April.
The Association of Superannuation Funds of Australia (ASFA) has called for the incoming government to prioritise “certainty and stability” when it comes to super policy.
TOP PERFORMING FUNDS
ACS FIXED INT - AUSTRALIA/GLOBAL BOND
Fund name
3y(%)pa
1
DomaCom DFS Mortgage
90.28 3 y p.a(%)
2
GAM LSA Private Shares AU I
37.08 3 y p.a(%)
3
DomaCom Lot 21 Chellaston Road Munno Para West SA 5115 Australia
31.44 3 y p.a(%)
4
Fidante Credit Suisse Global Private Equity
31.12 3 y p.a(%)
5
Global X GlobalX FANG+ ETF
28.28 3 y p.a(%)
