POWERED BY MOMENTUM MEDIA
Super fund satisfaction up in December
The overall super fund satisfaction rating has grown by 6.7% to 71.5% in December, 2021, from a year ago, with UniSuper and Macquarie scoring the highest customer satisfaction rating across the industry and retail funds, respectively.
The Roy Morgan’s Superannuation Satisfaction Report, which covered the six months from July to December, found the strong performance of the stock market during the last 18 months was one of the factors which helped to drive satisfaction in industry funds to new highs in 2022.
UniSuper, which topped the ranking and saw its satisfaction levels go up 8.1% on a year ago, was followed by Cbus (5% up) and Sunsuper which scored an exceptional result of 14.6% growth.
At the same time, the satisfaction in retail funds grew by 7.2% points year-on-year, with Macquarie being followed by OnePath, ASGARD, Colonial First State, MLC, IOOF, Mercer, BT and Suncorp.
The customer satisfaction for public sector funds was also near record highs and stood at 77% in December, up 3.9% points on a year ago.
However, the report found, that the highest customer satisfaction was again for self-managed super funds (SMSFs) at 80.1%, which experienced the largest increase of 8.5% points compared to a year ago.
Recommended for you
Vanguard Super has reported strong returns across most of its investment options, attributed to a “low-cost, index-based approach”.
The fund has achieved double-digit returns amid market volatility, reinforcing the value of long-term investment strategies for its members.
Australian super funds notched a third consecutive year of strong returns, with the median balanced option delivering an estimated 10.1 per cent over the 2024-25 financial year, but an economist has warned that the rally may be harder to sustain as key risks gather pace.
AustralianSuper has reported a 9.52 per cent return for its Balanced super option for the 2024–25 financial year, as markets delivered another year of strong performance despite the complex investing environment.
TOP PERFORMING FUNDS
ACS FIXED INT - AUSTRALIA/GLOBAL BOND
Fund name
3y(%)pa
1
DomaCom 465 Calder Road Calder
99.46 3 y p.a(%)
2
DomaCom DFS Mortgage
95.46 3 y p.a(%)
3
Global X 21Shares Bitcoin ETF
78.55 3 y p.a(%)
4
BetaShares Crypto Innovators ETF
50.39 3 y p.a(%)
5
Global X GlobalX FANG+ ETF
47.50 3 y p.a(%)
