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Tasplan tops satisfaction rating
Tasplan has the most satisfied members and the satisfaction gap between industry and retail superannuation funds has widened, according to Roy Morgan.
The research house’s Superannuation Satisfaction Report found 73.9% of Tasplan customers were satisfied. This was followed by Unisuper (73.7%), Cbus (73.3%), First State Super (70.3%), HESTA (70.2%), CARE Super (67.6%), AustralianSuper (67.3%), Colonial First State (65.1%), Mercer (64.7%) and Hostplus (63.2%).
Only two of the top 10 funds were retail funds.
Leading superannuation fund customer satisfaction ratings
Source: Roy Morgan
Commenting, Roy Morgan chief executive Michele Levine said: “Of all the leading superannuation funds, Tasplan’s 8.4% increase from a year ago was the highest, and has placed it as the number one fund in terms of satisfied customers.
“Consumers are continuing to be more satisfied with industry funds, and this is reflected in the fact there is a total of eight industry funds in the overall top 10.”
Overall, 65.1% of industry fund members were satisfied compared to 59.5% of retail funds, this gap had widened 1% over the past year.
Satisfaction with financial performance of funds
Source: Roy Morgan
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TOP PERFORMING FUNDS
ACS FIXED INT - AUSTRALIA/GLOBAL BOND
Fund name
3y(%)pa
1
Spire Oaktree Opportunities XI Second Close
61.07 3 y p.a(%)
2
Spire Oaktree Opportunities XI First Close USD
59.21 3 y p.a(%)
3
DomaCom Lot 21 Chellaston Road Munno Para West SA 5115 Australia
31.56 3 y p.a(%)
4
Fidante Credit Suisse Global Private Equity
31.06 3 y p.a(%)
5
DomaCom 4/27 Crombie Avenue Bundall QLD 4217 Australia
26.81 3 y p.a(%)
