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AFCA
Superannuation
There was a 5 per cent rise in complaints to AFCA relating to superannuation in the financial year 2023–24, according to its annual report....
Superannuation
The Australian Financial Complaints Authority (AFCA) has launched consultation on its approach to superannuation death benefits....
Superannuation
The financial complaints authority has noted scams in superannuation can involve “potentially life-changing” sums and are becoming increasingly sophisticated....
Superannuation
The Australian Financial Complaints Authority has noted instances of sophisticated scam activity in the superannuation sector amid a record number of complaints in the la...
Superannuation
The Australian Financial Complaints Authority has released its data for the second half of 2023....
Superannuation
The corporate regulator has confirmed investigations are underway into member services by superannuation funds, starting with delays on death benefit claims....
Superannuation
The Australian Financial Complaints Authority has updated the monetary limits and compensation caps for the complaints it receives from January 2024 onwards, which notabl...
People and Products
Kevin O’Sullivan, who served as chief executive at the $124 billion fund for eight years, is to commence immediately on the Compensation Scheme of Last Resort’s transitio...
Features
From government consultations to ASIC reviews, Super Review has put together a timeline of how super funds’ handling of member complaints has grown in prominence in the l...
Superannuation
AFCA chief operating officer Justin Untersteiner has told Super Review there was an “enormous increase” in complaints regarding superannuation funds in 2023 with work nee...
Superannuation
The complaints authority has reported a 20 per cent rise in complaints about claim delays across financial products last year, including insurance in super, as politician...
Superannuation
ASIC’s senior executive leader of superannuation and insurance Jane Eccleston believes super funds should be viewing complaints as a “canary in the coalmine” for systemic...
From my perspective, 40- 50% of people are likely going to be deeply unhappy about how long they actually live. ...
Super director remuneration ...
No doubt true, but most of it is still because over 45’s have been upgrading their houses with 30 year mortgages. Money ...