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AFCA
Superannuation
The corporate regulator has confirmed investigations are underway into member services by superannuation funds, starting with delays on death benefit claims....
Superannuation
The Australian Financial Complaints Authority has updated the monetary limits and compensation caps for the complaints it receives from January 2024 onwards, which notabl...
People and Products
Kevin O’Sullivan, who served as chief executive at the $124 billion fund for eight years, is to commence immediately on the Compensation Scheme of Last Resort’s transitio...
Features
From government consultations to ASIC reviews, Super Review has put together a timeline of how super funds’ handling of member complaints has grown in prominence in the l...
Superannuation
AFCA chief operating officer Justin Untersteiner has told Super Review there was an “enormous increase” in complaints regarding superannuation funds in 2023 with work nee...
Superannuation
The complaints authority has reported a 20 per cent rise in complaints about claim delays across financial products last year, including insurance in super, as politician...
Superannuation
ASIC’s senior executive leader of superannuation and insurance Jane Eccleston believes super funds should be viewing complaints as a “canary in the coalmine” for systemic...
Superannuation
Superannuation complaints to the Australian Financial Complaints Authority about delays in claim handling have persisted into the financial year 2024, as Stephen Jones co...
People and Products
Andrew Fairley, former chair of Equip Super, has stepped down from the Australian Financial Complaints Authority after five years....
Superannuation
In a letter addressed to Minister Stephen Jones, Senator Andrew Bragg has asked for a clear timeline for action on addressing super complaints regarding delays in death b...
Superannuation
ASIC has stated delays in super complaints of up to two years are a priority issue for them after AFCA reported a 135 per cent rise in complaints about claim handling del...
Superannuation
There was a 135 per cent rise in complaints to AFCA about delays in complaints handling by superannuation funds in the financial year 2022–23, according to the AFCA annua...
From my perspective, 40- 50% of people are likely going to be deeply unhappy about how long they actually live. ...
Super director remuneration ...
No doubt true, but most of it is still because over 45’s have been upgrading their houses with 30 year mortgages. Money ...