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AFCA
Superannuation
Superannuation complaints to the Australian Financial Complaints Authority about delays in claim handling have persisted into the financial year 2024, as Stephen Jones co...
People and Products
Andrew Fairley, former chair of Equip Super, has stepped down from the Australian Financial Complaints Authority after five years....
Superannuation
In a letter addressed to Minister Stephen Jones, Senator Andrew Bragg has asked for a clear timeline for action on addressing super complaints regarding delays in death b...
Superannuation
ASIC has stated delays in super complaints of up to two years are a priority issue for them after AFCA reported a 135 per cent rise in complaints about claim handling del...
Superannuation
There was a 135 per cent rise in complaints to AFCA about delays in complaints handling by superannuation funds in the financial year 2022–23, according to the AFCA annua...
Insurance
The Federal Court has ruled in favour of QSuper regarding non-payment of a total and permanent disablement benefit to a member....
Superannuation
With AFCA noting a rising number of members contacting them directly, there are concerns that super funds’ internal dispute resolution processes are lacking even as ASIC ...
Superannuation
Scope, competency, and charging arrangements will be the three critical factors when it comes to superannuation funds providing financial advice, according to Minister fo...
Superannuation
The government has released a consultation on amending the Corporations Act to allow the Australian Financial Complaints Authority to hear complaints regarding superannua...
Superannuation
Grievances around accounts topped the list of over 5,500 superannuation-related complaints received by the Australian Financial Complaints Authority last year....
Post retirement
Service quality complaints topped the list of the most-common superannuation complaints made to AFCA in the 2022 financial year at 774, up from 517 in FY21....
Superannuation
The superannuation levy will be abolished from 1 July under a new user-pays funding model from AFCA....
From my perspective, 40- 50% of people are likely going to be deeply unhappy about how long they actually live. ...
Super director remuneration ...
No doubt true, but most of it is still because over 45’s have been upgrading their houses with 30 year mortgages. Money ...