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AFCA
Superannuation
Superannuation trustees have raised their concerns about the funding of the Australian Financial Complaints Authority in an independent review....
Superannuation
The complaints authority has received over 5,000 superannuation-related complaints last financial year and was able to close over 6,000 of its complaints....
People and Products
Anne Maree Howley has been appointed as senior ombudsman for superannuation, among seven newly-created ombudsman roles....
Superannuation
Over 5,000 superannuation product complaints were received by the Australian Financial Complaints Authority last financial year, half of which are related to impacts of t...
Superannuation
AustralianSuper has been the most complained-about super fund in FY21, according to the Australian Financial Complaints Authority, but overall the sector has seen a reduc...
SMSF
Advisers who receive a complaint about an inappropriate self-managed super fund have just a 10% chance of successfully defending them, according to a new report....
Insurance
Insurance holders are feeling misled by 100% premium increases in ‘level’ policies but it is “tricky” to find an alternative label, according to the Australian Financial ...
Superannuation
The Australian Financial Complaints Authority has reminded members it is unable to deal with complaints about high superannuation fees but claim handling delays have been...
Insurance
There is “still a lot work to do” for life insurers regarding step premiums as the Australian Financial Complaints Authority reveals it is the most-frequent insurance iss...
Superannuation
The complaints authority is reviewing its funding model three years after the body had formed as super trustees have cited their contribution can lead to poor super membe...
People and Products
Jan McClelland has been jointly appointed to chair the Life Code Compliance Committee by the Financial Services Council and the Australian Financial Complaints Authority....
Superannuation
With the Australian Securities and Investments Commission having produced RG 271, former Superannuation Complaints Tribunal chair, former Superannuation Complaints Tribun...
From my perspective, 40- 50% of people are likely going to be deeply unhappy about how long they actually live. ...
Super director remuneration ...
No doubt true, but most of it is still because over 45’s have been upgrading their houses with 30 year mortgages. Money ...