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AFCA
Superannuation
The complaints authority has proposed a change to its rules to allow the Australian Financial Complaints Authority to accept and consider complaints that are not resolved...
Superannuation
Most issues relating to the early release of superannuation were surrounding member identification and members “jumping the gun” if their funds were not received within f...
Institutional investment
The Australian Financial Complaints Authority has no alternative but to make referrals to either the Australian Securities and Investments Commission or the Australian Pr...
Superannuation
At least two companies were warned by the regulator to stop charging fees ranging from $199 to $299 for facilitating superannuation early release when the process is mean...
Superannuation
The Government’s changes to insurance inside superannuation have been responsible for driving premium increases, not the superannuation funds themselves, according to the...
Financial advice
If advisers continued to follow best practices and best interests of clients, they are unlikely to be subjected to the referral of any complaints to AFCA, despite poor in...
Superannuation
Most complaints are related to credit, insurance claims, and superannuation with nearly 5,000 of the complaints in FY19/20 relating to COVID-19....
Superannuation
More than 600 complaints were in relation to superannuation and the delays in early release, according to the Australian Financial Complaints Authority....
Financial advice
Financial firms will now have 30 days to respond when the Australian Financial Complaints Authority notifies them of a complaint. ...
Superannuation
Administration issues and group insurance top the superannuation complaints being dealt with by the Australian Financial Complaints Authority....
Superannuation
Data from the Australian Financial Complaints Authority shows complaints in the superannuation sector decreased by 13% compared to 1H 2019....
Financial advice
The Australian Securities and Investments Commission has changed the rules to allow the Australian Financial Complaints Authority to name firms....
From my perspective, 40- 50% of people are likely going to be deeply unhappy about how long they actually live. ...
Super director remuneration ...
No doubt true, but most of it is still because over 45’s have been upgrading their houses with 30 year mortgages. Money ...