customer experience

Superannuation

Superannuation members will only leave a fund if it is too difficult to stay, according to findings from the University of Melbourne Business School....

People and Products

legalsuper has continued its expansion of its member service team, with financial planning and superannuation professional Sophie Harris joining the fund as a client serv...

People and Products

Sunsuper has announced it has partnered with Genesys to refresh its customer experience capabilities....

Superannuation

Equip Super has partnered with PractiFI as the multi-sector industry fund looks to expand its relationships with superannuation fund members....

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Grant Banner

From my perspective, 40- 50% of people are likely going to be deeply unhappy about how long they actually live. ...

1 year 1 month ago
Kevin Gorman

Super director remuneration ...

1 year 1 month ago
Anthony Asher

No doubt true, but most of it is still because over 45’s have been upgrading their houses with 30 year mortgages. Money ...

1 year 1 month ago

While the controversial measures have received little support in the Senate, the think tank has said Division 296 would “make the nation’s super system fairer”....

19 hours 42 minutes ago

In its pre-election policy document, the FSC highlighted 15 priority reforms, with superannuation featuring prominently, urging both major parties to avoid changing super...

19 hours 48 minutes ago

With the merger between Mine Super and TWUSuper in its late stages, the head of the soon-to-be combined fund is the latest to join ASFA’s board. ...

20 hours ago