member experience

Superannuation

The customer experience of superannuation has declined in all key measures, according to a benchmarking report, with a quarter saying they had considered switching in the...

Superannuation

Superannuation funds looking to merge must ensure the process is conducted with the needs of remaining members in mind, according to panellists at a QMV event....

People and Products

legalsuper has continued its expansion of its member service team, with financial planning and superannuation professional Sophie Harris joining the fund as a client serv...

People and Products

Equip has signalled a renewed focus on member experience, making several key appointments to its strategy and market group....

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Grant Banner

From my perspective, 40- 50% of people are likely going to be deeply unhappy about how long they actually live. ...

1 year 1 month ago
Kevin Gorman

Super director remuneration ...

1 year 1 month ago
Anthony Asher

No doubt true, but most of it is still because over 45’s have been upgrading their houses with 30 year mortgages. Money ...

1 year 1 month ago

While the controversial measures have received little support in the Senate, the think tank has said Division 296 would “make the nation’s super system fairer”....

13 hours 57 minutes ago

In its pre-election policy document, the FSC highlighted 15 priority reforms, with superannuation featuring prominently, urging both major parties to avoid changing super...

14 hours ago

With the merger between Mine Super and TWUSuper in its late stages, the head of the soon-to-be combined fund is the latest to join ASFA’s board. ...

14 hours 30 minutes ago